At Ayur Yatra, we aim to deliver your orders safely and on time. This Shipping Policy explains how we process, ship, and deliver your products worldwide.
Order Processing Time
All orders are processed within 1 to 3 working days after successful payment confirmation.
- Orders placed on weekends or public holidays are processed on the next working day
- Processing time may vary during peak seasons or promotional periods
Once your order is processed, it is handed over to our shipping partner for dispatch.
Shipping Locations
We offer shipping both within India and internationally.
- Domestic shipping covers all major cities and serviceable areas
- International shipping is available in selected countries
If your location is not serviceable, our team will inform you and assist accordingly.
Delivery Time
Delivery time depends on your location.
- Within India: 3 to 7 working days
- International orders: 7 to 15 working days
These timelines are estimates and may vary due to external factors.
Shipping Charges
Shipping charges depend on your order and delivery location.
- Charges are calculated at checkout
- Any applicable shipping fees will be displayed before payment
For international orders, additional duties or taxes may apply based on your country’s regulations.
Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS.
- You can track your order using the provided tracking link
- If you do not receive tracking details, contact our support team
Delays and Exceptions
While we strive for timely delivery, delays may occur due to:
- Courier partner issues
- Weather conditions
- Public holidays
- Customs clearance for international orders
Ayur Yatra is not responsible for delays caused by these external factors, but we will assist you with updates whenever possible.
Incorrect Address
Please ensure your shipping details are accurate.
- We are not responsible for delivery failures due to incorrect or incomplete addresses
- Additional charges may apply for re-shipping
Delivery Confirmation
Once the product is marked as delivered by the courier partner, it is considered successfully delivered.
- Any issues must be reported within 24 hours of delivery
- Claims without proof may not be accepted
Damaged or Missing Items
If you receive a damaged product or a wrong item:
- Contact us within 7 days of delivery
- Provide clear images and order details
- We will review and process a replacement as per our Return Policy
International Shipping Terms
For international orders:
- Delivery time may vary based on destination and customs
- Customers are responsible for any import duties or taxes
- Delays due to customs clearance are beyond our control
Contact Information
For any shipping related queries, contact us:
Ayur Yatra
Dwarka Sector 7, Rampal Chowk, Near Vijay Sales, 110075
Email: ayuryatra64@gmail.com
Phone: 8950248864
Website: https://ayuryatra.in/
Policy Updates
We reserve the right to update this Shipping Policy at any time without prior notice. Changes will be reflected on this page.